Privacy Policy & Cookies

Introduction

Welcome to TTS.Mom ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and process your personal information when you use our services, including our website and text-to-speech functionality.

By using TTS.Mom, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies, please do not use our services.

Information We Collect

We collect information that you provide directly to us, as well as information we collect automatically when you use our services:

Information You Provide:

• Account information (email address, display name, password)
• Profile information (avatar, biography, social media links)
• Payment information (processed securely through Stripe)
• Content you upload, create, or submit through our service
• Communications with us, including customer support inquiries
• Information from third-party services when you connect them to your account (such as Kick, StreamElements)

Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Performance and error data

How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our services
• Processing transactions and managing your account
• Improving our services and developing new features
• Personalizing your experience
• Communicating with you about updates, offers, or support
• Ensuring security and preventing fraud
• Complying with legal obligations
• Analytics to understand how our services are used

Third-Party Services

We use the following third-party services:

Analytics and Tracking:

• Google Analytics: We use Google Analytics to collect information about how users interact with our website. This helps us improve our services and user experience. Google Analytics may collect your IP address, browser information, device information, and pages visited.
• Microsoft Clarity: We use Microsoft Clarity to obtain insights about how users interact with our website through session recordings, heatmaps, and analytics. This helps us identify usability issues and improve our interface. Microsoft Clarity may collect your interactions, mouse movements, clicks, scrolls, and session information.

Payment Processing:

• Stripe: We use Stripe to process payments. When you make a purchase, your payment information is collected and processed directly by Stripe. We do not store your full credit card information on our servers. Stripe may collect your name, email address, billing address, payment method details, and transaction information.

Media Content:

• Vimeo: We embed Vimeo videos on our website. When you play these videos, Vimeo may collect information such as your IP address, browser information, pages visited, and video interactions. For more information, please refer to Vimeo's privacy policy.

Important Note: If you select "Essentials Only" in our cookie settings, we will not track you using the analytics services mentioned above (Google Analytics and Microsoft Clarity). Only cookies that are necessary for the functioning of the website will be used.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website.

Types of Cookies We Use:

Cookie Control: You can choose to set your browser to refuse all cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of the website may not function properly. If you select "Essentials Only" in our cookie settings, only essential cookies will be used, and we will not track your activity using analytics cookies.

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that help us deliver our services, including payment processors, hosting providers, and customer support tools.
• Business Partners: When necessary to provide you with services you've requested, such as integrations with streaming platforms.
• Legal Requirements: When required by law, in response to legal process, or to protect our rights.
• With Your Consent: In circumstances where we have your explicit consent to share your information.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information.
• Rectification: The right to request correction of information you believe is inaccurate or incomplete.
• Erasure: The right to request deletion of your personal information in certain circumstances.
• Restriction: The right to request limiting the processing of your personal information.
• Data Portability: The right to request transfer of your information to another organization.
• Objection: The right to object to processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Children's Privacy

Our services are not intended for individuals under the age of 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Cookie Table